1. Who Wrote This Policy
ImagineBuild is the digital name under which Imagine Build Ltd Co. offers design build planning, 3D rendering, smart home systems, permit and code support, project cost dashboards, and warranty and care programs. This Privacy Policy tells you how our website works and what we do with information that can identify a living person. We wrote it to be honest, short enough to read, and free of the confusing phrases that other companies hide behind.
Our workshop and office sit at 8764 N Pinehurst Dr, Eagle Mountain - 84005-6008, United States (US). The rules below describe this ImagineBuild website, which begins at https://www.imaginebuild.autos, and the services we deliver when you ask us for help. When this page says we, us, or the Company, it means Imagine Build Ltd Co.
Please read this page alongside our Terms of Service at /terms-of-service. Together the two pages tell you what to expect from us, what we expect from you, and how we guard the information you share. If any part of this policy does not match your expectation, ask us by email at inbox@imaginebuild.autos before you continue to use the site. We answer most knowledge requests inside one working day.
2. Information We Collect
When you visit imaginebuild.autos we receive a small amount of routine data about your browser because almost every website does. That data includes your general region, the type of device you use, which pages you open, how long you stay, and the address of the page that brought you here. We do not treat your street address as public knowledge, and we try to avoid collecting precise location without a clear need.
We also collect information you choose to give us. If you submit the contact form, we store your name, your email address, your phone number when you provide one, and the subject and message you type. When you email us directly at inbox@imaginebuild.autos, the content of that email, your address line, and any attachments remain part of your message thread. If you call +19454282605, we may note the purpose of the call and the number you called from.
When you become an Imagine Build client, we add project details such as lot location, drawings, system choices, and warranty records to our job file. This policy covers our website and our ordinary business records. It does not replace a separate construction agreement, and a signed contract between you and Imagine Build Ltd Co. at 8764 N Pinehurst Dr, Eagle Mountain - 84005-6008, United States (US) governs the handling of project deeds and work products.
3. Why We Collect the Data
We need a reason each time we keep a piece of information. The main reason is to answer the message you send. When you ask about a project, we use your name and contact details to reply, to prepare a first estimate, and to arrange a visit to your lot. When you become a client, we use your records to design, permit, build, and care for your structure the way the Contracts describe.
The second reason is to improve the site. Knowledge of which pages are popular helps us keep the written material helpful and the layout clear. That data arrives in aggregate, meaning we look at trends among thousands of visits, not at one person in the middle of a Tuesday night.
The third reason is the law. Some records, including certain warranty and tax documents, must exist under rules set by the United States and the State of Utah. When a law asks us to hold something, we hold it for the period the law sets and no longer than we need. We rely on these reasons as our basis for keeping your data, and we try to choose the least it takes to do the job well.
4. Sharing with Others
We do not sell your personal information, and we never rent it to a mailing list broker. Imagine Build Ltd Co. shares your data only in the handful of cases described here. We pass details to our own employees and to business partners who help run the site, only as far as their work needs them and always under a duty to keep the data private.
When a construction project moves forward, we share design, permit, and code files with the agencies that review Eagle Mountain properties, with licensed subcontractors who build parts of your home, and with the inspectors who confirm the work is safe. Their use sits inside their own responsibility, and our agreements require them to keep confidential information secure and to use it only for your job.
We may also share data if a court order, a warrant, or another lawful demand requires it. Before we hand over your records to a government body, we look for a clear legal basis and we resist overbroad requests. Sold parts of the business is the final case: if Imagine Build Ltd Co. merges or sells its roles, your records may move to the buyer under rules that keep this Policy in force for those holdings.
5. Third Party Processors
To run a small, careful company we lean on a few outside tools. Email flows might travel through a message service that stores copies on its own secure servers. Payment processing, when we take a card for a deposit, routes your card number to a verified payment provider that never lets us see the full number. Web traffic reports come from a provider that summarizes visits without selling the raw list of visitors.
Each outside tool is chosen for its security record and asked to act as a data processor only. That means the tool may touch your data to provide the service we pay for, but it may not sell it, loan it, or change it. We review those relationships every year and we drop a tool the moment its practices stop matching ours.
Because Imagine Build Ltd Co. works from 8764 N Pinehurst Dr in the United States, the processors we expect to use hold data inside the United States or inside countries with laws we accept. We do not push your records into a nation without protections just to save a few dollars a month. Ask us for a current list of processors and we will share the mainstream names.
6. Cookies and Similar Tools
A cookie is a tiny text file your browser keeps so a site can remember you between visits. This website uses a small number of cookies and relies on browser features needed for a page to load correctly. Our technical cookie does not follow you around the internet or power advertising across every site you open.
We use a privacy-light analytics cookie that counts visits without building a rich advertising profile about you. It sees which pages a browser reads and roughly where that browser lives. If you turn cookies off in your settings, the site still works; you might just lose saved preferences like a chosen language or a remembered form field.
Any advertising we might someday run would use cookies supplied by the ad network, and those cookies belong to the network, not to imaginebuild.autos. We include this note early because nobody likes a surprise cookie jar. A separate cookie banner also appears the first time you visit, and it explains the mainstream options in two sentences.
7. Storage and Security
We store the information we collect inside systems we control directly or systems we rent from reputable cloud providers. Access to an Imagine Build client file is limited to the people who need it for the active stage of the project. Builders read blueprints; the office reads invoices; no single person has a master key to every field, and we back that up with passwords, activity logs, and encryption in transit.
Data at rest, both in our own folders and in backups, is kept under encryption that meets common industry standards. We perform routine security checks, we keep our software current, and we train our team to recognize a phony message before it reaches your inbox. No system is perfect, and we will not promise you a wall that can never be scaled.
What we do promise is a clear plan. This Policy explains what we hold, why we hold it, and whom you can call when a problem appears. That plain talk is the strongest security tool a small company owns, because it earns the trust that software alone cannot. Write to inbox@imaginebuild.autos for a copy of our internal handling sheet.
8. Retention Periods
We keep personal information only as long as the reason for keeping it still stands. A quick site question disappears from active files within a year when no project follows. An email thread that turns into a signed contract becomes part of your job file and lives with that file under the terms below.
Construction and warranty records for a client of Imagine Build Ltd Co. stay on file for the years required by the State of Utah and by generally accepted accounting practice, routinely six to ten years after the final invoice. Drawings and system documentation that a continuing care plan depends on may stay longer, because erasing them could leave your next technician without a map.
We review old records each winter and delete the data whose purpose has ended. Deletion means the data is removed from active files and from the daily backups we keep, so that once an item is gone we cannot quietly bring it back from a tape someone forgot. Ask us at any time how long a specific file will remain.
9. Privacy for Children
Our website sells and explains construction services for adults who own or manage property. We do not design games, social feeds, or learning apps, and we do not intentionally collect information from anyone under the age of thirteen. Under the rules of the Children Online Privacy Protection Act, a company that collects data from young children without parental okay breaks the law, and we have no reason to test that line.
If a child sends an email with drawing ideas or a school project about homes, we reply courteously and we delete the message thread shortly after, because we have no business reason to keep a minor list. If you believe that ImagineBuild or Imagine Build Ltd Co. received personal details from your child by accident, tell us at inbox@imaginebuild.autos and we will locate and erase the information quickly.
For young people under eighteen who act with a parent, we store only what that shared account needs. A grown-up remains welcome to review, correct, or delete that minor file at will, and we will treat that grown-up as the contact of record for any future message about retention.
10. Your Choices and Controls
You stay in charge of your own information more than you might think. If you would like a copy of the personal records we hold about you, email inbox@imaginebuild.autos and we will assemble a readable summary inside thirty days. If something looks wrong, tell us and we will fix the address, phone, or project note that drifted off course.
You may ask us to stop sending marketing messages at any time. Every promotional email we send includes a short way to unsubscribe, and the moment you use it we cease the newsletter mailings while keeping the operational messages a real client needs, like an invoice or a safety notice. Those operational notes are not advertising, and opting out of them would stop your project from moving.
Browser settings give you additional strength. You can delete cookies, block new ones, or browse in a private window that leaves fewer traces. Tools called browser extensions can also stop many scripts from loading. Each of these choices is yours to take, and none of them will make us angry or less careful with the data we already hold.
11. Your Legal Rights
Laws in the United States, the State of California, and several other states give people rights over their own data. California residents, for example, may ask what personal information a business keeps, may request a copy, and may instruct a business not to sell it. We do not sell data, so that last request is usually already granted, but we honor the button all the same.
Residents of states with newer privacy laws may ask for access, correction, and deletion of their records. We will finish most requests inside forty five days and nearly all inside the legal window. Verifying that you are you is important, so we may ask you to confirm the email address we have on file before we release a full file to a stranger who claims to be you.
You also keep the right to withdraw a permission you once gave. If you originally agreed to let us keep a smart home camera clip for a marketing story and later change your mind, we honor the change and remove that clip from the story sets. Exercising a right never costs a fee, and no one at ImagineBuild may punish you for asking.
12. Email and Marketing Messages
We send different kinds of email, and we treat them differently. A project update or a warranty reminder for an active client is service mail and goes out because you have work in progress. A newsletter about new services, seasonal care tips, or a local open house is marketing mail and goes out only if you agreed to receive it.
Imagine Build Ltd Co. does not buy email lists from brokers, and we do not rent our list to strangers. Every marketing message names ImagineBuild and gives you an easy path out. When you unsubscribe, we remove your marketing address, but an unrelated job site address stays attached to its contract, because invoices and notices are not the same class of mail.
We keep a record of who opened which care tip so our next newsletter can be shorter and more useful. That pattern data stays inside our own reporting and never appears in a shared file. Ask for a copy of any marketing record we hold about you and we will share what the log shows in plain terms.
13. Do Not Track Signals
Many browsers offer a setting called Do Not Track. When you switch it on, your browser sends a flag with each visit that tells websites to stop following you across the web. Understandably, a growing crowd of people leaves that flag on by default today.
This website does not follow you across the internet with advertising beacons in the first place, so the practical answer to a Do Not Track signal is light and honest: we observe it in spirit, but we do not change our behavior because the signal does not match any cross site tracking we run. We say this plainly because a site that pretends to honor a flag it has no use for forces you to guess.
If a future partner asks to add genuine advertising banners, we will revisit this page, update the cookie section, and give you a clear switch. For now, know that our analytics stay on imaginebuild.autos and that turning off the flag does not reduce the care we take. Your data is not for sale now, and a Do Not Track signal will not change that.
14. Data About Our Clients and Vendors
Construction is a relationship business, so we hold records that belong to companies and professionals as well as to private homeowners. Vendor records include a trade company name, a contact, a mailing address, an insurance certificate, and past job notes. Client records at Imagine Build Ltd Co. include signatures, lot paperwork, and the address 8764 N Pinehurst Dr, Eagle Mountain - 84005-6008, United States (US) where our office reviews the files.
A business record that names a single person still gets privacy care. The name of a trade lead on a survey is personal to that lead even though the survey itself is company work. We treat mixed records with a light touch: imagine the file is half company, half person, and protect the name that belongs to the person.
Subcontracts we sign include a clause that lets both sides check each other insurance and license status, because a safe site begins with verified crews. Those checks stay inside the project and are not broadcast. Once a job closes, vendor records age on the same clock as other files and are removed when the reason to keep them ends.
15. Privacy in Smart Home Systems
Smart home work introduces a special kind of data because a house can watch and listen. For that reason ImagineBuild sets extra rules around cameras, microphones, and voice assistants, and those rules live inside the system contract for each project. We collect the least audio and video that the feature needs, and we default to storing clips locally when the hardware supports it.
We help you choose strong, unique passwords and a separate network for your gadgets so a single weak sensor cannot unlock your whole home. When you ask us to configure a device, we need temporary access to your network and account pages, and we take that access at a time you approve, from a location with its own protections, and with the clear understanding that we stop the moment you say stop.
Any clip that involves other people, such as a neighbor passing by or a guest in the hall, is handled as private. We do not watch your clips for fun, we never feed them to a training model without written permission, and we delete raw recordings on the schedule you choose. Your home is your building, and your video is your business at ImagineBuild.
16. International Transfers
Imagine Build Ltd Co. operates from a single address in the state of Utah, and the majority of our clients live in the United States. When your data stays inside the United States, international transfer rules do not complicate the story. The rules that protect data crossing borders matter most when a client, an inspector, or a vendor lives in another country.
If your project brings in a partner based overseas, we move only the field that partner needs rather than exporting your whole file. Documents leave through secure, encrypted channels, and the partner signs a promise to hold them under a level of protection close to what the United States expects.
We do not store your personal records in a foreign server as a habit. If a cloud provider stores a backup copy outside the United States for redundancy, we choose providers whose agreements carry real protections and we tell you the country on request. In every transfer we keep one rule central: your personal data is not a product, so it does not travel unless a job makes it travel.
17. Links to Outside Sites
From time to time this site links to another page that looks useful, such as a county permit office, a building code table, or a paint swatch library. The moment you click away from imaginebuild.autos, this Policy stops applying and the other site law takes over. We cannot promise that an outside page respects your data the way we do.
We choose outside links with care, but a site owner can change policy overnight. Before you hand a stranger a credit card or a phone number, glance at that site privacy page for one minute. The extra minute is the cheapest insurance you will buy today, and it protects you from trusting a page that only borrowed our good name by being on our list.
When you return to imaginebuild.autos after an outside visit, our rules start again from the point you land. We do not silently track the detour you took, because a reputable company does not need to spy on the road you traveled to come home.
18. Breach Notification
No company wants to write this paragraph, but honesty requires it. If a security event ever exposes personal information that we hold, we will act without delay. Our first move is to understand what happened, isolate the cause, and stop the leak. The second move is to tell you.
Under the data breach laws statewide, we notify affected people without unreasonable delay after we learn the facts. The notice names the kind of data involved, what we have done to fix it, and what steps you can take to protect yourself. When the event is large or unusual we also tell the Utah Attorney General office, because the law wants public bodies to know when their citizens are at risk.
Financial card numbers get an extra lane, because a bank must act fast. If the exposed data includes payment cards, we tell you to watch your statements and we connect you to the right help line. We also use each event as a lesson, closing the gap that allowed it and checking our other systems for the same weakness before we close this page.
19. Changes to This Policy
The internet and the law both move, so this Policy will change from time to time. When we make a material change, one that affects what we collect or how we treat it, we update the effective date at the top of this page and we add a short note on the homepage for at least thirty days afterward. Small edits, such as rewording a confusing sentence, may come without a homepage banner.
The active version always lives at /privacy. If you return to a page you bookmarked a year ago, check the date you see; a bold new date means a new version is reading. For a change that touches continuing clients, we also send a short mail note, because silence in a legal matter is never welcome.
If a future change ever gives ImagineBuild Ltd Co. the right to do something with your data that this page did not describe when you agreed, we will ask for a fresh okay rather than assuming a yes. New consent beats old consent in a trust business, and buildings stand longest on foundations agreed to twice.
20. Governing Rules and Notice
This Policy is meant to be read by everyone, but the legal rules that govern it come from the laws of the United States and, where state law applies, the State of Utah, because Imagine Build Ltd Co. does business from Eagle Mountain. That choice does not shrink your federal rights; it simply names which state court we expect to answer to for routine disputes.
Nothing in this page creates a contract right stronger than the plain text of an agreement you sign with the Company. When a signed construction agreement and this Policy both discuss the same file, the signed agreement controls the job itself while this Policy continues to control pure website behavior. We keep the two documents close so nobody has to choose between them blindly.
We post notices on the very page where a right is exercised. Consent questions appear near consent buttons, retention notes sit beside retention tables, and contact channels appear beside each request for data. If you cannot find a rule, ask us; a missing paragraph is a mistake we want to fix, not a gap we intend to exploit.
21. How to Reach the Privacy Office
The quickest way to ask a privacy question is to send a short email to inbox@imaginebuild.autos. Put the words Privacy Request in the subject line, and a member of our office will pick it up. If you would rather speak, call +19454282605 and say you are calling about a privacy matter; the team will route you to the person who owns records access and deletion.
Our physical office is at 8764 N Pinehurst Dr, Eagle Mountain - 84005-6008, United States (US), and written requests are welcome by post addressed to Imagine Build Ltd Co., Privacy Office, at that address. Please do not send sensitive documents, such as a passport copy or a full card number, through ordinary mail unless truly required, because paper has no encryption.
We respond to every privacy mail within one or two working days, and to heavy data requests within the thirty to forty five day window the law allows. If you feel we did not honor your request, you may also contact the consumer protection office of the Utah Attorney General. We hope you never need that last step, but part of respecting you is telling you where the next door is.